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SIG-OSRA Organizational Systems Research Association


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Organizational Systems Research Association

Advancing Research in Information Technologies, Learning, and Performance

OSRA is a Special Interest Group (SIG) of the Association of Information Systems. SIG-OSRA promotes research and application of information and communication technology to support work processes, improve employee performance, and enhance overall organizational effectiveness in direct support of goals and strategies.

OSRA invites the participation of researchers and other professionals with an interest in integrating information and communication technologies in the workplace. Areas of interest include end-user innovation, business process redesign, project management, security, technology training and support, work group technologies, knowledge management, social media in the workplace, and technology adoption, assimilation and use. Interests span a broad range of technology and applications. Research related to curriculum issues, service learning, and other pedagogical topics—including teaching cases—is also of interest.


The special interest group is open to all types of research. SIG-OSRA also supports a model curriculum for end-user information systems and a long-standing peer-refereed journal, the Information Technology, Learning, and Performance Journal (ITLPJ.)



Call for Papers

"The Changing Nature of Work: Working Smarter with ICT”

Pre-ICIS 2013 Workshop, 15 December 2013

Bocconi University, Milan, Italy

We invite you to submit insights, frameworks, and cases concerning the ‘changing nature of work.’ The scope of this workshop is only limited by the imagination of its participants. Different research approaches including conceptual, political, strategic, organizational, behavioral, economic, technical, and social perspectives are encouraged. Submissions should contribute significantly to understanding the coming ‘changing nature of work.’
Potential topics areas include (but are not limited to):

  • Virtualization of work
  • Virtual teams
  • New work processes structure
  • Gamefication of work
  • Changing work flows
  • Emerging patterns of work
  • Digital mediation
  • Telecommuting
  • Flexible time
  • Open collaboration and crowd sourcing
  • Computer mediated communication
  • Work Design Theory
  • Institutional Transformation
  • Future of professions
  • Knowledge-intensivity of work and tasks
  • Outcome-based performance assessment
  • Participatory business enterprises
  • Contribution of Users/Consumers
  • Changing leadership patterns
  • Smart technologies
  • Spatial and temporal dimensions of work
  • Changing employee relation
  • Work Fragmentation
  • Smart services
  • Alternative Work Arrangements
  • e-Lancing and Precarious Work

Submission deadline: Wednesday, October 9, 2013, (by midnight pacific time).
Notification of acceptance: Friday, October 25, 2013
Selected papers will be fast-tracked to the Information Technology, Training, and Performance Journal.

Submission Instructions for Contributors
All papers should use the SIG-OSRA Pre-ICIS 2013 Workshop template found here. Submissions should be sent electronically as an email attachment to

You can register for SIG-OSRA Pre-ICIS 2013 Workshop as part of the ICIS or Ancillary Only Workshops registration process at

We look forward to meeting all of you in Milan in December!!

Workshop Chairs
Jungwoo Lee, Yonsei University,
Karen Patten, University of South Carolina,
Irit Hadar, University of Haifa,

ITL&PJ Call for Articles

The Information Technology, Learning, and Performance Journal invites submission of articles related to information and communication technologies in the end-user environment to support work processes, improve employee performance, and enhance overall organizational effectiveness in direct support of goals and strategies. We invite research papers on topics related to integrating information and communication technologies in the workplace including end-user innovation, business process redesign/management, project management, technology training and support, industry specific applications, work group technologies, knowledge management as an end-user technology, and technology adoption, assimilation and use.

The Information Technology, Learning, and Performance Journal (ITL&P) (formerly known as the Office System Research Journal that began publication in 1980) is a refereed It publishes articles related to the field of organizational and end-user information systems (OEIS) and knowledge management. Submissions may present the results of research in the discipline, deal with research methodologies and data treatment techniques, or describe research or experiences related to instruction in the discipline. For the "Making a Difference” section, manuscripts that discuss our theoretical bases or describe an innovative policy, procedure, method, technique, or practice that has potential benefit for systems professionals and/or educators and technology trainers are encouraged. We also accept reviews of current books—both academic and popular press—related to EIS. All submissions are submitted to a double blind review process. The journal has been in publication since 1980.

For more information, consult the Guidelines for Authors.

Prior Conferences




SIG-OSRA at AMCIS 2012, Seattle



Over 1,000 members, exhibitors, publishers, and authors attended AMCIS 2013 in Seattle to discuss relevant information systems issues. Over 50 papers were submitted to the SIG-OSRA sponsored Track on End-User Information Systems, Innovation, and Change.

You’ll find a summary of papers accepted for the End-user Information Systems Track at AMCIS 2012 at this link AIS SIG-OSRA 2012.

View a copy of the 2012 Call for mini-tracks for the End-user IS Track here.

SIG-OSRA Business Meeting at AMCIS 2012

The annual SIG-OSRA Business Meeting was held on Friday, August 10, 2012, from 6-7 pm in Ravenna C at the Sheraton Seattle.

Business Meeting Agenda August 10, 2012

Business Meeting Notes


SIG-OSRA at AMCIS 2011, Detroit



For AMCIS 2012, the conference tracks were planned around specific themes. Several end-user information systems mini-tracks were submitted to various track themes. However, SIG-OSRA did not sponsor a separate track as it had in other years.


See a summary of End-user Information Systems Track at AMCIS 2011.



SIG-OSRA at AMCIS 2010, Lima, Peru

OSRA sponsored several panels August 12 through 15, 2010 in conjunction with the AMCIS meeting in Lima, Peru. Click Here "OSRA Conference" or at left for the call for papers and submission guidelines.

SIG-OSRA at ICIS 2010, Phoenix

Our workshop at the ICIS meeting in Phoenix featured a number of interesting presentations. They included:

  • IT Value Creation through Value Chain Processes: The Effect of CIO/TMT Engagement and Knowledge of Senior Executives by Orcun Temizkan and Antonis Stylianou, University of North Carolina, Charlotte
  • Performance-Oriented E-Learning in the Workplace by Maggie Minhong Wang, University of Hong Kong
  • Benefits of Experiential Learning in Real Client Information Technology Projects, by Karen Patten and Lynn Keane, University of South Carolina
  • Enterprise 2.0: Enabling Participative Computing in the Global Workplace, by Lynn Keane and Karen Patten, University of South Carolina, Columbia
  • Health Information Technology and Exchange: An Organizational Change Perspective, by Elizabeth A. Regan, Morehead State University
  • The Continuing Growth of Mobile Technologies by Katia Passerini, New Jersey Institute of Technology

To see the presentations, please view the "OSRA Conference" page.

Latest Newsletter Available
Latest Newsletter Available

The January 2010 OSRA Newsletter is available. Please click on "Files & Links" on the right to see all Newsletters.

OSRA Journal Online

OSRA Journal Online

Volume 25 Number 2 of the Information Technology, Learning, and Performance Journal is now available online. Please click on "Journals" above.

Curriculum Available

The 2004 Organizational and End-user Information Systems curriculum is available here. Click on "Curriculum" to see it.


CONTACT : Donna Everrett, Department of Information Systems
UPO 2478, Morehead State University, Morehead, KY 40351-1689
Phone : (606) 783-2718 Fax : (606) 783-5025 Email :

Copyright © 2002-2004 Organizational Systems Research Association

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